Contact customer service at 1.800.299.9842. 24 HOURS A DAY, 7 DAYS A WEEK
If fraudulent activity is suspected on your account, there may be a temporary block placed on it until someone is able to reach you and verify the transactions.
You can verify a block or any other fraud-related information at the following number:
1.866.374.6975
24 HOURS A DAY, 7 DAYS A WEEK